Company sponsored all IT Support staff to attend ITIL V3 Foundation:
Today the certificate was sent to office.
It came with the examination subject report:
It also attached with an ITIL V3 batch:
During the 3-day course (Day 1/Day 2/Day 3),
at first I was just interested for the food but luckily I still managed to pass the exam -.-!
Christine remembered to buy us souvenir during her trip to Koh Samui + Bangkok :)